Client Success

We run a food wholesale business supplying delis, Farmshops, hotels and cafes throughout the UK. We use Sage 200 and for several years had contemplated creating a eCommerce site but were unsure whether our customers would utilise it, and if any developer could accommodate our requirements in relation to delivery days and order cut offs.

Our Aspidistra website has now been fully functioning for over 6 months and we are delighted with result. We now process over a ¼ of our orders via the website (and growing every week) this has reduced the time spent manually processing orders placed over the phone and helped manage peaks and troughs during the week. With reduced time spent processing orders and dealing with issues, arising from mis-keyed orders, the team have been able to focus more on growing their customer base rather than processing.

One other key benefit has been that Aspidistra has managed to accommodate many of the specific ways we work, especially in regard to being a delivery days and order cut offs. We only offer deliveries on certain days to certain area and orders need to be placed with a certain amount of notice. The website is able to take this information from Sage and ensure that the customers are notified of their delivery days while also ensuring the orders fall into Sage dated correctly.

Overall I’m delighted with the result and while a relatively significant time investment initially, my only regret is I didn’t do it 2-3 years earlier.