Tel: 01548856583 Email: enquiries@aspidistra.com

B2B Ecommerce solutions and platform
With around 75% of B2B buyers now researching at least half their work-related purchases online and a third completing half their purchases online, B2B ecommerce offers manufacturers, wholesalers and distributors unrivalled opportunities to increase sales, drive margins and cut costs.

Our Software, Shopfront, is a B2B eCommerce solution that seamlessly integrates with your Sage accounting system to provide all the accurate, real-time information customers need to research and buy your products online using any device. Our B2B eCommerce platform enables you to free up valuable time to focus on growing your business. With specific skills in the B2B marketplace, our B2B ecommerce solutions provide automation to the business with up to date information on pricing and stock available online directly to your customer base, so decreasing inbound enquiry calls.

A few FAQ’s

Q: What is the difference between “integrated” and a straightforward B2B ecommerce website?
A: Anyone can set up an ecommerce website “shop”. There are plenty of packages out there from Magento to Shopify, and of course numerous WordPress plugins. They will all do a job for you.

The difference with integration comes when you consider your business efficiency. With one of the off-the-shelf packages, you are still going to need extensive back office teams. Orders may be placed by customers on your website, but then your team needs to key this order into your back-office system, into your accounts package and your stock system. With re-keying comes errors, time and cost issues.

Integration doesn’t stop at order processing

Once you’ve given your customers 24/7 ordering power, that’s not the end of the story – it’s just the start of the vast wealth of customer service and cost-efficiency you can unlock for your business.

Here are few ideas of what you can expect from Aspidistra’s Integrated B2B Ecommerce platform.

  • Customers can download their own copy invoices. No more phone calls, chasing accounts, scanning, emailing… they can self-serve.
  • Customers can check their delivery details, amend then as they need to. No more phone calls chasing “where’s my order?” or “you’ve got the wrong address!”… customers are totally responsible for inputting all their delivery details and information
  • Customers can offer more flexibility to their customers. With white-label ordering and direct-to-customer delivery options.
  • Customer can check YOUR stock. In real time, customers can identify whether you have enough stock to fulfil their order, and place back-orders
  • The days of 9 to 5 customer service team can return, but orders can still be placed 24/7, 365.
  • It’s all “real time”. This is important, because in business everything can change very quickly. It only takes a few orders against the same stock to create a frustrating situation for customers and an embarrassing situation for your sales team.
  • Customers can check their account balance, check their own personalised trade deals and pay off any outstanding amounts (so it’s great for credit control too!)
  • Your customer service team and sales team can focus on building relationships and actively selling, whilst your website fulfils orders
  • Personalised requirements. Aspidistra works with your business to ensure that our solution meets your needs. Because the integration and B2B ecommerce site is built from the ground up, there is greater flexibility and opportunities to bolt in more cost-saving, efficiency-creating solutions.
… which all adds up to :
More sales
Lower costs
Greater efficiency
Time savings
More flexibility – customer-focused approach
Better customer service

You can view Shopfront’s main B2B eCommerce features below.

The sell on account feature in Shopfront allows businesses to facilitate trade accounts on their site which allows orders to be directly placed into Sales Order Processing within their Sage account. Instead of trade customers having to go through standard payment processes each time they make an order, Sell on Account allows them to place […]

Trade customers registered with a site will have the ability to see their individual negotiated price plans as they shop. Product price plans and discount details are updated from Sage and will update details of products on the site provided the user is logged in. Where you are using quantity discount breaks then these break […]

Accounts will have agreed periods in which a balance on an account is due to be paid. Some systems can introduce a discount for balances that are paid on accounts if the payment is received early. Shopfront will apply this early settlement discount if it is configured. If the order is placed on account then […]

It is common practise for Business to Business sites to show prices exclusive of VAT as most businesses will reclaim any VAT on their purchases. Shopfront is by default configured to show all prices for logged in B2B users to be exclusive of VAT. This can be altered if required. If your site is also […]

Some businesses want to be able to add incentives for placing orders online. Discounts can be applied on top of existing product discounts. This can be particularly useful when introducing B2B ecommerce where you might give an extra 1% discount to all customers ordering online for the first 6 months.

Trade accounts have the ability to view their current balance through the ‘My Account’ section of the website. This shows the invoiced balance and does not take account of pending orders.

If you use credit limits in your business these can also be applied on the web site. There are a number of ways this can be used. The most common is to accept the over credit orders but have the credit control department notified by email so that they can discuss the order. Alternatively the […]

Your customers will be able to see their outstanding invoices and the amount owing on each. From this page they can pay off one or more of those invoices by credit card. They can also make a payment on account without paying a specific invoice. When the payment is taken Shopfront will make all the […]

The customer will be able to see his complete order history from the accounting system not just those placed online. He can view each order to see what is contained. He can also ‘repeat’ the order which will add all the items in that order to the current basket with the same quantities, or add […]

When an account is imported from the accounts system any delivery addresses configured there are brought up to the ecommerce system so that the customer can select them in the cart. If a customer logs in and he is set to be an ‘Account Manager’, the default setting for the first login on the account, […]

B2B customers tend to repeat order items. We provide a ‘regular’ or ‘top’ items list in the ‘Your Account’ section for your customers convenience. This list only relates to items previously ordered via the web site.This can be placed more prominently on the site is required.

Customers, who place regular bulk orders, can upload a simple CSV file containing stock codes and quantities to have them priced, stock checked and added to the basket in order to reduce order time and make the checkout process much easier. The process is very simple and once a customer has done it for the […]

When one of your customers logs in to the website his account is updated from the details on his sales ledger account in Sage. This means that any changes you have made to the account will be reflected online.

The default purchaser type, A, on the site can see all the products in the catalogue. Type B Purchasers only see products that have a price in the price list they are associated with. If this is a short list then when they log in they simply see a page of products that they can […]

Once your web is completed and loaded with product it may be that it provides a useful tool for your internal staff or sales representatives to enter orders on behalf of customers. You can set up ‘Agent’ logins for these staff and select the accounts you wish them to be able to input orders for. […]

The default purchaser type, A, on the site can see all the products in the catalogue with the standard navigation. If you need to show a subset of products different navigation then you can build a separate catalogue for that customer. Purchaser on that account can then be set to type C and attached to […]

Spindle is an ‘Intelligent Print Driver’ supplied by Draycir that can send your documents by email as PDF but also keep an archive copy on your server. We use it at Aspidistra and it saves us hours of work. If you have spindle we can allow customers to retrieve those archived PDF invoices from the […]

Put your whole business online and let your customers serve themselves, 24/7

Tel: 01548856583 Email: enquiries@aspidistra.com Derby Road, Kingsbridge, Devon, TQ7 1JL, Company No. 3678831 Registered in England

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