Last updated on March 22nd, 2016 at 01:20 pm
“We were very pleased to launch our B2B ecommerce site” said Richard Dean of Upgrade Bikes Ltd. “For 15 years we built our business spending quality time with our trade customers, and now they can also enjoy buying direct from our website.
“Our relationships have improved. Now our sales team can spend more time on product and brand education instead of just visiting a customer for an order. In addition to face to face and telephone sales, our customers now have the choice of ordering from the website. Our friendships increase in strength and depth and customers have greater freedom to order as they need at times that are convenient to them
“Having a robust B2B ecommerce offering is certainly beneficial for our business, increasing sales and reducing costs. Our website is designed to be intuitive, our customers see it as a service for them. Now they can check on our stock levels, their accounts and delivery status. The feedback we gained was tremendous. I believe it’s helped us leapfrog the competition and provide a 24/7 service that was never possible before”.
“We will soon have a total of four websites all designed and built by Aspidistra. Everyone who sees and uses our websites love them. They are intuitive, well-designed and produce great results for the business. The websites have brought in new ideas, and each site works on desktop and mobile platforms.”