Agent

Posted by b2b, Uncategorised • February 22nd, 2016

Once your web is completed and loaded with product it may be that it provides a useful tool for your internal staff or sales representatives to enter orders on behalf of customers. You can set up ‘Agent’ logins for these staff and select the accounts you wish them to be able to input orders for. Your staff simply login and select the account they wish to place the order on behalf of. The website will then show that account’s prices and any other features it has been configured for.

Goods can be added to the basket and the order placed on account.

Payment cannot be taken by credit card for Agent orders because the SagePay connection is set for Internet orders and not MOTO. This means that during the payment process ‘Verified by Visa’ or ‘Mastercard SecureCode’ dialogues may appear and ask questions that the Agent will not know the answers to and should not ask the customer.